COVID-19

We care about our Kiwis and take infection control very seriously.

We are taking additional precautions to protect your patients from COVID-19.
Our team is thoroughly trained in infection control. Our standard protocol is to disinfect each treatment room between every patient and thoroughly sterilise instruments.
And, of course, we use gloves, masks, and other protective gear all day long. We have a huge waiting area to keep the distance to each other.
We closed our Kids Playzone Area and have also removed books and magazines for now.
As an added measure of protection, we are wiping down waiting rooms on an hourly basis.
We continue to follow the situation closely and are abiding by all recommendations made by the Ministry of Health and the Dental Council.
Your safety is our top priority.
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We have installed a Patient pre-screening before arrival at the practice for all appointments by phone:

1. Are you or anyone coming with you to your appointment feeling unwell?

2. Have you, anyone coming with you to your appointment or anyone in your household returned from overseas in the past 14 days?

3. Have you been in contact with a person with confirmed or suspicion of exposure to COVID-19 in the last 14-days

If the answer is YES to any of these questions, then any non-urgent treatment should be rescheduled until the person is well and/or the isolation period is completed. If the answer is ‘no’, then a routine
appointment may proceed

A. We ask that when you arrive for your appointment, you use the hand sanitiser that is available in the waiting room.
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B. We ask that only the patient being treated attends the clinic. If the patient is under 16, one parent/guardian is allowed to accompany the patient. At this time, we ask siblings, friends and other family members to remain outside or to wait in your car.
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C. If you are feeling unwell, have a cough, fever or other cold/flu symptoms, we ask that you reschedule your appointment.
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What can we do to make you smile?